Contact / Address

Use the Contact section to enter your business' contact information. It is critical that this information is accurate and complete.

How to Use This Page

  1. Enter all required information (with a red asterisk *).
  2. Click Next.

Detailed Help

Field Information

Required Fields

Business / Contact Information

NOTE: Canadian based merchants can only process on the Global platform.

Country
Please select the Country where the Business is located.
Contact Name
Must consist of 1 to 50 alpha-numeric characters. The contact name should reference the person at the Merchants' business that PayTrace will contact in an emergency.
Address
Must consist of 1 to 50 alpha-numeric characters. This address is the business address and will be displayed on receipts.
City
Must consist of 1 to 50 alpha-numeric characters. This city is part of the business address and will be displayed on receipts.
State
Must consist of an option selected from the drop down list. This state is part of the business contact address and will be displayed on receipts.
ZIP
Must consist of 1 to 9 numeric digits (e.g., 12345 or 123451234). This zip is part of the business contact address and will be displayed on receipts.
Phone Number
Must consist of a valid telephone number without spaces (i.e., 555-555-5555, (555)555-5555, or 5555555555). This telephone number will be displayed on the customer's bank statements and the receipts in the same format as entered.
Email
Must consist of a valid email address of 7 to 50 alpha-numeric characters. All receipts, batch reports, monthly statements and other correspondence will be sent to this email address. This email address will be displayed on receipts and the shopping cart page if applicable.
Confirm Email
Must consist of a valid email address of 7 to 50 alpha-numeric characters. Must match the email address previously entered.

Optional Fields

Business / Contact Information
Address 2
Must also consist of 1 to 50 alpha-numeric characters. This information is part of the business' contact address and will be displayed on your receipts.
Web Address
Must consist of a valid web URL of 11 to 250 alpha-numeric characters. This address will be displayed on receipts and may be used in the shopping cart, if applicable.

NOTE: The web address will be a required field if the shopping cart is selected as an add-on.