PayTrace Help

Use the Manage Email page to manage your email addresses.

How to Use This Page

1. Enter the email address.
2. Select the types of emails that you want this address to receive.
3. Click the Save.

NOTE:
Press and hold the control key to select or deselect multiple types.

Detailed Help

Field Information

Required Fields

Email Address (Add an Email Address)

The email address where you want reports or notifications to be emailed to.

Email Type

The reports and/or notifications you want to be sent to this email address.

Optional Fields

Optional Email Address (Administrative email address(es))

Field Description - Sometimes optional fields are required, depending on which other fields are selected. If so, highlight that behavior here.

Other Sections

Email Type

All

The email address will receive all messages.

Batch Reports

The email address will receive batch reports each time a batch is settled.

Monthly Statements

The email address will receive a monthly statement, if your account is billed by PayTrace.

Password Expiration Reminder

The email address will receive password expiration reminders for all user accounts in your system. Each user's email address will be sent these reminders, also.

Disabled User Notification

The email address will receive notifications whenever a user account in your system becomes disabled. Each user's email address will be sent these notifications, also.

Virtual Terminal Receipts

The email address will receive receipts whenever they are emailed via the Virtual Terminal's Process a Transaction, Swipe a Transaction, Multiple Transactions, or Process Batch Upload pages.

API Log In Failed Notifications

The email address will receive notifications whenever an unsuccessful log in attempt is processed through the API. Only applies to accounts that have access to the API.

Recurring Receipts

The email address will receive emailed receipts whenever recurring payments are processed. Only applies to accounts that have access to the Recurring Payments module.

Shopping Cart Receipts

The email address will receive emailed receipts whenever an approved order is processed through the shopping cart. Only applies to accounts that have access to the shopping cart.

Donation Cart Receipts

The email address will receive emailed receipts whenever an approved donation is processed through the donation cart. Only applies to accounts that have access to the shopping cart.

Inventory Notifications

The email address will receive notifications whenever a product's inventory count falls below your specified threshold. Only applies to accounts that have access to the shopping cart.

API Receipts

The email address will receive a copy of a receipt during an "Email Receipt" request to our API.

Expiring Customers

This service pulls a list of all customers that have cards expiring within 2 months.