Void Transactions
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Your PayTrace Virtual Terminal enables you to quickly void sales, authorizations, and refunds that have been approved but have not been settled yet.

How to Use This Page

  1. Click on the Void Transactions link from the Virtual Terminal Menu.
  2. Notice that you may select any approved and unsettled sales, authorizations, or refunds that have been processed, by specifying the date range and clicking on the Search button. After the transaction list appears, you may void one or more transactions by checking the check box next to the transaction(s) that should be voided and clicking the Process button.
  3. Voiding a transaction will prevent the cardholder from being charged or refunded the transaction amount.

Detailed Help

Links

Order ID
Redirects you to the Transaction Details page.
Name
Redirects you to the Edit Customer Profile page.